Refund Policy

  • Our refund policy lasts for 5 days. If 5 days have passed since your purchase, unfortunately, we cannot offer you a refund.
  • To be eligible for a return, the item must be unused and in the same condition as you received it. Please ensure it is shipped to us in the original packaging to prevent damage.
  • A receipt or proof of purchase is required to complete your return.
  • To return your product, please mail it to:
Spread Good Eats Inc.
401-58 Marine Parade Drive
Toronto, ON M8V 4G1

 

Tracking Your Return:

  • Consider using a trackable shipping service for your return. We recommend this to ensure a smooth process, although we cannot guarantee receipt of your returned item.

 

Return Shipping Costs:

  • You are responsible for covering the shipping costs for returning your item. Note that shipping costs are non-refundable. If a refund is issued, the return shipping cost will be deducted from your refund.

 

Refunds (if applicable):

  • Once we receive and inspect your return, we will send you an email notifying you of its status, whether approved or rejected. If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.

 

Late or Missing Refunds (if applicable):

  • If you haven't received a refund, follow these steps:
    • Check your bank account.
    • Contact your credit card company; refund processing may take some time.
    • Contact your bank; there might be a processing delay.
    • If you've completed the above steps and still haven't received your refund, please reach out to us at kate@spreadgood.today.